perya 365 Privacy Policy: How We Handle Your information
This privacy policy explains what personal information perya 365 collects when you access your account, make a transaction through GCash, Maya, or GrabPay, or contact our support team — and how we use, store, and protect that information. Our handling of your data is shaped by your rights as a member, and this document is written so those rights are clear and actionable from the first read.
Account data handled with care
GCash, Maya, GrabPay transaction records covered
Your rights explained plainly
Contact routes for data requests
POLICY FOUNDATIONS
What This Policy Covers and How It Applies
When you create an account on perya 365, certain information is collected to make the service work: your registered name, email address, mobile number, and the payment method you use — whether that is GCash, Maya, or GrabPay. Each time you load your account wallet, request a withdrawal, or contact support, a record of that interaction is created and retained in accordance with this policy. We collect only what is necessary to process your transactions, verify your account identity, and respond to your support requests. We do not sell your personal information to third parties, and we do not share it beyond what is required to operate the service or comply with a lawful instruction from a relevant authority in your region. Access to the platform and the protections described in this policy depend on your location and local law. Where local regulations in the Philippines or other eligible regions impose additional data-handling requirements, those requirements take precedence over our general practices. If you are unsure whether the service is available in your region, check the eligibility notice shown when you open the account page. Your continued use of the account constitutes acknowledgment of this policy as it stands when you log in.
GCash
Maya
GrabPay
Account wallet records
Philippines-eligible regions
POLICY SCOPE DEFINED
Where This Policy Applies and What It Does Not Cover
Not every interaction with perya 365 falls under the same layer of this policy. Understanding which parts of your experience are covered — and which involve a separate party's data terms — helps you know where to direct a privacy question.
Account Access and Login
Any action taken inside your perya 365 account — login activity, profile edits, session history, and wallet balance changes — falls fully within this policy. We hold that data and you can request a summary through the support channels listed below.
Payment Transactions
When you transact through GCash, Maya, or GrabPay, the payment record is captured by both perya 365 and the e-wallet provider. Our policy governs the record on our side; each e-wallet's own privacy terms govern how they store the same transaction on their end.
Site Content and Cookies
Pages you visit on perya 365 generate session and analytics data. We use cookies to keep your login session active and to understand which parts of the site you use most. You can manage cookie preferences through your browser settings at any time.
Third-Party Services
Game content supplied by studios accessible through the lobby is delivered by external providers. While we select those providers carefully, their internal data practices are governed by their own policies — not ours. We recommend reviewing those terms if that level of detail matters to you.
MEMBER RIGHTS EXPLAINED
Actions You Can Take Under This Privacy Policy
Your account data belongs to you, and this policy creates practical paths for you to exercise that ownership. You have the right to know what information we hold about your account, to correct anything that is inaccurate, and to ask how a specific record — such as a GCash deposit or a withdrawal request — was handled. These are not theoretical entitlements; each one has a real process you can start through the support channels on this page. A data request does not require legal language or a formal letter. A message to our support team identifying your registered email and describing what you want to review or correct is enough to open the process. We will confirm receipt and outline the next steps in the reply. If you want to close your account and understand what happens to your stored data afterward, that question is also handled through support — we will walk through the retention steps with you directly.
Review Your Records
Request a summary of the personal data and transaction history associated with your account. Log a request through support with your registered email, and we will confirm what records are on file.
Correct Account Details
If your registered name, mobile number, or linked payment method needs to be updated, start the correction through the account settings page. Where a change requires identity verification, the steps shown in your account will guide you through them.
Raise a Privacy Question
Any question about how a specific piece of your data was used — a transaction record, a support exchange, or a login event — can be directed to our privacy support contact. We respond to data questions separately from general account queries.
Request Data Handling Details
If you want to understand the retention period for your account data, or what happens to your records after account closure, contact our support team. We outline the retention and deletion process clearly in the reply.
PRIVACY CONTACT PATHS
How to Reach Us About Privacy and Data Questions
Directing a privacy question to the right channel means a faster, more focused response. Use the path that matches your situation — account corrections and data summaries have a dedicated route separate from general support.
Privacy Support Email
Send data requests, correction queries, and account-closure privacy questions to our dedicated privacy contact address. Include your registered email in the subject line so we can locate your record immediately and respond with the relevant details.
Live Chat Support
For faster responses to privacy questions tied to active account issues — such as a GCash or Maya transaction record you cannot locate — the live chat channel connects you directly to a support agent who can access your account context in real time.
Account Help Center
The help center inside your account dashboard contains written guidance on data requests, cookie controls, and the steps for updating linked payment details like GrabPay or Maya. Check there first for process questions before opening a support ticket.
DATA HANDLING PRACTICES
How perya 365 Manages, Stores, and Protects Your Information
The practices behind this policy are not described in general terms — they apply to specific parts of your account and transaction history and are visible to you through your account dashboard once you log in.
Data Storage and Retention
Account records — including login history, wallet transactions processed through GCash, Maya, or GrabPay, and support exchanges — are stored for the period required by applicable law in eligible Philippines regions. After that period, records are removed according to a scheduled retention process.
Cookies and Session Tracking
We use session cookies to maintain your login state and functional cookies to remember your account preferences. Analytics cookies help us understand page usage without identifying you personally. Cookie settings are adjustable through your browser at any time without affecting your account.
Account Security Practices
Access to your account data is restricted to authorised processes and the support staff handling your verified request. When you contact support about a data matter, identity confirmation follows the same steps shown in your account before any record is shared or modified.
Policy Change Notification
When this privacy policy is updated, the revised version is published at perya 365/privacy-policy/ and the effective date is updated at the top of the document. Continued account access after a revision is treated as acknowledgment of the current version.
PRIVACY QUESTIONS ANSWERED
Common Questions About Your Privacy on perya 365
These are the privacy questions our members ask most often — answered in plain terms so you know exactly where things stand with your account data.
What personal information does perya 365 collect when I open an account?
We collect your registered name, email address, mobile number, and the payment method you connect — such as GCash, Maya, or GrabPay. Transaction records are also created each time you load or withdraw from your account wallet. We collect only what is necessary to operate your account.
Does perya 365 share my data with third parties?
We do not sell your data. We share information only where required to process a payment through GCash, Maya, or GrabPay, or when a lawful instruction from a relevant authority in your eligible region requires it. Game content providers do not receive your personal account data from us.
How do I request a copy of the data you hold about my account?
Send a request to our privacy support email with your registered account email in the subject line. Describe what records you want to review — transaction history, login records, or support exchanges — and we will confirm receipt and outline the next steps in our reply.
Can I correct my information if something is wrong?
Yes. Account details like your mobile number or linked payment method can be updated through the account settings page. Changes that require identity verification follow the steps shown there. For name corrections or other records that cannot be edited directly, contact support with your request.
What happens to my data if I close my account?
After account closure, your personal records are retained for the period required by applicable law in your eligible region, then removed according to our scheduled retention process. Contact support before closing your account if you want a full explanation of what is kept and for how long.
How do I manage cookies on the perya 365 site?
Cookie preferences are controlled through your browser settings — not through a separate perya 365 panel. Session and functional cookies keep your login active and preferences saved; analytics cookies can be blocked through your browser without affecting your account access or transaction history.
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