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ACCOUNT TERMS

perya 365 Terms Conditions: What Governs Your Account

These terms set out the rules that apply when you access perya 365 — covering your account, your transactions, and how we handle disputes. Availability depends on local law and is open to you where your region permits access.

  • Account Use Policy
  • Transaction Rules
  • GCash · Maya · GrabPay Context
  • Dispute Pathways
POLICY POSTURE

How These Terms Apply to Your Use

By accessing perya 365 and creating an account, you acknowledge that these terms form a binding agreement between you and us. They cover every interaction on the platform — account registration, session activity, wallet transactions, and communications with our support team. We update these terms when our services or applicable rules change. The version shown on this page at the time you access the platform is the one in effect. We do not apply retroactive changes to completed transactions. Where these terms reference your payment activity, that includes actions taken through GCash, Maya, and GrabPay when those rails are available in your region. Your transaction records remain accessible in your account wallet history, and that record is the authoritative source for any dispute you raise. If a section of these terms is found unenforceable under local law in your eligible region, the remainder continues to apply. Continuing to use the platform after any update to this page means you have accepted the revised terms. If you do not accept a change, the appropriate step is to stop accessing the platform and contact our support team to close your account in an orderly way.

  • GCash Transactions

    Payments processed through GCash are governed by these terms alongside GCash's own service conditions. Your perya 365 wallet record is the reference for any amount in question.

  • Maya Transfers

    Maya deposits and withdrawals appear in your account history. Raise any discrepancy through our support channel with your Maya transaction reference number ready.

  • GrabPay Payments

    GrabPay activity is logged in your wallet history at the time of each transaction. We use that log as the starting point for any review you request.

COVERAGE SCOPE

What This Policy Covers and What It Does Not

These terms apply specifically to your use of perya 365 — not to any third-party service you reach through a link on our platform. Understanding scope helps you know where to direct a question and which channel will resolve it.

  • Account Access

    Your login credentials, session management, and identity verification steps all fall within scope. We are responsible for the account environment and for how your credentials are handled on our side.

  • Transactions on Platform

    Deposits, withdrawals, and wallet adjustments processed through perya 365 are covered. This includes activity recorded against GCash, Maya, and GrabPay when those methods are available to your account.

  • Site Content

    Game content, odds displays, and published policy documents hosted on perya 365 are within scope. We maintain these and can be held to what is published here at the time you read it.

  • Third-Party Services

    Payment provider terms, e-wallet conditions, and any external site you navigate to from a link on our platform are outside our scope. Disputes with those services go directly to those providers.

YOUR ACCOUNT RIGHTS

Practical Steps Available to You Under These Terms

These terms are not only obligations — they also carry concrete actions you can take. You have the right to review your full transaction history directly from your account wallet at any time after login. If any record looks incorrect, you can raise a correction request through our support channel with the transaction date and reference number. Your account details — including the contact information and payment method linked to your profile — can be updated through the account settings page, subject to the verification steps shown there. Where a dispute involves a completed transaction, the wallet history entry is your starting point: copy the reference, open a support ticket, and we will review the record on our side. These rights sit alongside our obligations and are designed to keep the process straightforward.

  • Review Transaction Records

    Log in and open your wallet history to see every deposit, withdrawal, and adjustment. The record is available without a time limit for the duration your account is active.

  • Correct Account Details

    Update contact information and linked payment methods through account settings. Verification steps are displayed on screen — follow the fields shown there.

  • Raise a Policy Question

    Send a support ticket naming the specific section of these terms you want clarified. Our team will respond with the applicable rule and how it applies to your situation.

  • Request Account Closure

    If you decide to close your account, contact our support team. We will process the closure after any pending transactions are resolved and your wallet balance is cleared.

CONTACT CHANNELS

How to Reach Us About These Terms

Any question about these terms — what applies to your account, how a rule is read, or what step to take next — can be directed through the support routes below. Have your account reference and the relevant transaction record ready when you write in.

  • Live Chat Support

    Open the chat icon from any page after login. Describe your question and include the section of the terms you are asking about. Our team will walk through it with you directly.

  • Email Support

    Send your question to our support address listed in the account help section. Include your account ID, the transaction reference if relevant, and a clear description of the issue.

  • Help Centre Articles

    The help centre covers common terms questions — account closure, transaction disputes, and policy updates. Use it as a first step before opening a ticket if your question is listed there.

DATA AND SECURITY

How We Handle Your Data Under This Policy

Responsible handling of your account data is part of what these terms commit us to. We store account records, transaction logs, and communications for as long as your account is active and for the period required by applicable rules in eligible regions. Cookies on the platform track session state and support the account login flow — the cookie notice shown on first visit explains what is in use. If you want to know what data is held against your account or request a correction, our support team is the right contact. We do not share your account data with third parties outside of what is required to process your transactions through GCash, Maya, or GrabPay when those rails are in use.

  • Account Data Retention

    We keep your account records and transaction history for as long as your account is open and for the period required by applicable rules. You can request a summary of what is held by contacting support.

  • Cookie Use

    Session cookies keep you logged in and track your wallet state across pages. The cookie notice on first visit lists what is active. Adjusting browser settings may affect how account pages function.

  • Transaction Security

    Wallet activity processed through GCash, Maya, and GrabPay passes through each provider's own security layer. Your perya 365 wallet history records the outcome once the transaction is confirmed on our side.

  • Requesting Changes

    To update stored details or query what data we hold, open a support ticket with your account ID. We will confirm what is on record and the steps needed to make a correction.

TERMS FAQ

Common Questions About These Terms

These questions cover what members ask most when reading these terms for the first time or returning to check a specific rule.

When do these terms apply to my account?

These terms apply from the moment you create an account and continue to apply for every session, transaction, and support interaction while your account is active. They remain in effect until your account is formally closed.

How will I know if these terms have been updated?

We update this page when the terms change. The version shown here at the time you access the platform is the one in effect. We recommend checking this page if you receive a notice from our support team about a policy update.

Does the GCash transaction I made fall under these terms?

Yes. Any deposit or withdrawal processed through GCash, Maya, or GrabPay while logged into your perya 365 account is covered. The record in your wallet history is the authoritative entry for any review.

What do I do if I disagree with a term?

If a term is unclear or you believe it has been applied incorrectly to your account, open a support ticket and name the specific section in question. Our team will review it and respond with how the rule applies to your situation.

Can I request a copy of my account data?

Yes. Contact our support team with your account ID and request a summary of the data held against your account. We will confirm what is on record and outline the steps to correct anything that is inaccurate.

What happens to my account if I stop using the platform?

Your account and its records remain on file as long as required by applicable rules. If you want the account closed formally, contact support. We will process the closure after any pending wallet balance is resolved.